Does Verizon ever reassign the same IP address to the same router/account...
So the other day I had cause to get a new public IP address. I went into the router settings and found the release & renew buttons. I did that, and the next morning I had a new IP address. But then...
View ArticleFios gigabit and slow loading websites
Happy New Year everyone! I had Fios Gigabit installed 2 weeks ago My iMac is wired via ethernet to the router. I just did a Speed Test and my download speed was 850 and upload 200 However, there are...
View ArticleBad Sales Rep - Bad Tech - Bad Contractor
I had been a Verizon customer for 20 plus years, no complaints, everything good. However, I recently decided to upgrade my Fios Internet from 75 Mbps to 1 GB interned speed. I placed a call to Verizon...
View ArticleFIOS Internet Disconnected Early Before My Specified Stop Service Date
Please escalate this complaint as I tried resolving this by phone and chat it did not work. There is no email address or form I can send a support request to, so I am hoping to get a resolution here....
View ArticleExtending WiFi network
I have existing Verizon Fios Quantum Gateway.... it's down in basement which is not ideal. With more and more need for WiFi connected devices the signal strength is just not good enough...... so...
View Articlevery low download speeds
I have the fios gigabit service. when watching a youtube video it lags and loads all the time. I did a speed check via verion website and also speedtestcom. both say download speed between 5 and 7...
View ArticleQuestion about ethernet / coax connectability
Hello all. I have FIOS gigabit internet only -- no tv. There is a Cat-5 ethernet cable coming into the family room on the first level of my house. It connects to a Quantum router. A coax cable...
View ArticleUsing Google Nest Wifi Router and MOCA Adapter
Hello-There are a bunch of threads on using your own router - but it seems like most people are continuing to use the Gateway as the MOCA adapter. I am trying to eliminate the extra charge and...
View ArticleFIos Router
I am very dissatisfied with the service I am receiving from FIOS right now. I purchased a router from you in September and It has stopped working already. I spoke to someone in tech support that said...
View ArticleRouter questions with mesh.
Do you guys know if the g3100 is mesh. I love everything about it and I want to know if I can do a mesh system from it.
View ArticleTrying to get fios at my location
Good day everyone. Im trying to get fiber optics wired on my block. I've been communicating with verizon so much that I've been going around in circles with no assistance. The block infront of me has...
View ArticleProblems setting up internet-only self-install fios service
I recently moved to an apartment with a pre-existing fios ONT installed (but no leftover fios router) and chose an internet-only package. Because of this, I was able to elect to self-install and use my...
View ArticlePing/Lag Spikes over wifi
Hi, I've been having trouble playing some online games or using applications that require real time data transfers whenever I'm on wifi. Usually applications run fine with low pings: 30ms - 60ms, until...
View ArticleG3100 - Changing device name in Network status does not work
I just upgraded to fios gigabit internet with the new router G3100. I have about 30+ devices connecting to the network, both via wired and wireless connections. In the Network status details page, As...
View ArticleNew Model G300 Fios Home Router and Original Google WiFi
Hello - I've noticed that on the website for this router it states the following: Note: This product is only compatible with the Fios Home Wi-Fi Extender (Model #E3200), and many features, including...
View ArticleHorrible customer service! All day trying to get a person to help...
I have spent all day trying to get my internet issue fixed! On hold for over an hour, tried chat, call back... neither work, just freeze page... I finally spoke to someone who couldn't fix my issue,...
View ArticleNew router G3100 lack of features
Jus upgraded to fios gigabit internet and got the new G3100 router. Before that was using a Tplink archer C5400. With the Tplink, I was using a usb hard disk to store surveillance camera alrm...
View ArticleRouter G3100 Port and port forwarding
On my previous Tplink router setuo, I was using port forwarding to access individual surveillance cameras, remotely, while traveling. I am getting ready to setup that to see if I can really continue...
View ArticleInstallation fee not being waivered as promised
So, when we started to take Verizon services they promised us that the installation fees will be waived. However it’s a year now and the amount hasn’t been credited back. On top of it, they have...
View ArticleUse G1100 as MOCA bridge only
I've done this before but not recently so I wanted to post here to make sure I have the steps down.Login to the G1100 and change the IP from 192.168.1.1 to 192.168.1.2Wifi is disabled already as I'm...
View ArticleMy next door neighbor can get fios but i cant?
So for several years I have been checking and rechecking FIOS availability while my neighborhood is being built. I watched as the Verizon trucks came in and laid conduit through peoples yards,...
View Articlehow do i create a static ip address on verizon g3100 router
Hello,I am a returning customer to Verizon FiOS. I was wondering how do you create a static ip address on Verizon g3100 router?
View ArticleVerizon Internet Cable Availability
A few weeks ago an engineer came mapping out the area for Verizon's fiber optic network. I live in area code 40003. I was wondering how long will it take to get verizon internet here or who I could...
View Articlechanging from coax to ethernet
I have Verizon fios internet only. I want to do a couple of things. Have Verizon switch from their cable setup to enthernet . I want to change from their router to my own router. And finally,...
View Articlecan't connect to work VPN
I recently upgraded Fios and now can not connect to my work server. Work IT says it is a FIOS gateway problem. Acting as my DNS at home, it should return NXDOMAIN so I can connect to work. Agree?...
View ArticleNetwork extender does not pair
Got a network extender (black ). Set it up through a coaxial splitter. identified router ssid and paired. now I call in to buy it, was told I have to return and buy another one. so finally ordered one...
View Articleverizon speed test wont run
I have Verizon FIOS with 1nternet 100 mps/100mps with a new G3100 dual-band router. Running Windows 10 home. The last couple of days I try to run the test the page loads but the test won't run. The...
View ArticleFios Extender and Router
I currently have a netgear extender. I want to set up permissions on my Verizon router to basically turn off my children's internet at a certain time. I can do this on every computer except the one...
View ArticleCancel Pending LifeLink Internet Order
Hello: On Thursday, January 23rd 10:00 am ET, I called Verizon as an approved LifeLink customer in MA. I wanted to set up basic internet. I was told I had to sign up for regular customer internet...
View ArticleFiOS accidentally disconnected my service early - can't fix it
I'm extremely upset and don't know what to do. I'm moving in 9 days, and placed an order for FIOS to transfer my service on Feb 3rd. They accidentally pulled the trigger early, and I'm without...
View ArticleNew Fios 200/200 but buffers when streaming
Hi, I just installed fios internet only service with 200/200 last monday but everytime i stream it buffers every 10-15 mins. I have only 2 other devices which are phones connected as well while...
View ArticleConnect ont to modem/router combo?
Hi, allseems like fios set up ont to a wireless router via Ethernet, I am trying to determine if I can use my old arris sbg6580-g228 modem/router, which only has coax port.my question is 1. can ont...
View ArticleSlow internet? Help!
I'm confused about this. Help..I've moved back in with my mother and found out she has Verizon DSL and is paying $70/$80 a month for about 5mbps! Wew! I thought she already had Verizon Fios but...
View ArticleService disconnected prematurely
I’ll be moving soon, so about an hour ago I went into my Fios online profile to submit an order to change my Fios internet service to the new address. The earliest date I could secure was 2/5, so I set...
View ArticleGoogle WiFi Mesh & Verizon Fios Issue
Let me start this off by saying that I have been using this setup for almost 2 years now without issue. I have Verizon Fios gigabit service with a Fios Quantum Gateway router. I also have the Google...
View ArticleG3100 router dropping internet connection
My wife called that the Internet was out. When I returned home around 6 pm I reset the router and the problem resolved. I copied some of the log information showing the problem occurred around 9 am...
View Articlenew Home router G3100
Hello, I am new to this. Can i connect Verizon NetworkAdapter or Actiontech Network MOCA 2.0 adapter to New Home Router G3100? I know Verizon New Router G3100 is 2.5 MOCA ?. I dont need 2.5 MOCA...
View ArticleFiber in home ?
Hi,i will be moving in a brand new apartment. Verizon sale told me that it will be a complete fiber installation. As I want ot use my own router, does it mean I mean to have a router with SFP...
View ArticleFIOS Quanum Gateway Router Weaker after Service Upgrade
A week ago we upgraded from 100mb service to 200mb. Since then our gateway router does not have the 5ghz option any more, only 2ghz. Before the switch the gateway was getting around 75-80 mbps on a...
View ArticleWifi Extender question
I just signed up for fios 980/880 ( or something similar) . The speeds by wifi aren't even close to that. Was thinking of getting a wifi extender but didn't want to pay 199.00 for the wifi extender...
View ArticleCannot connect to Google or other Google products but can ping to the sites
Hi, I discovered this issue yesterday morning when I tried to search for something on Google and displayed "Can't connect" message. Gmail and other websites have been working fine except google.com. I...
View ArticleVerizon web site error on military veteran discounts
I'm in a loop trying to register for military veteran discounts. It insists that I list my employer. I'm retired. In the same box I could also put "branch," but I think this intended for active duty or...
View ArticleG1100 and WCB6200Q... use the FNE as an access point with unique SSID?
I have a FIOS Network Extender (WCB6200Q) connected via coax to a FIOS Quantum Gateway Router (G1100). The FNE is replicating the router's SSID and password properly. However, I would like to...
View ArticleG1100 as Switch/AP after Edgerouter4
New here. I'm wiring my whole home with Cat 6a and upgraded to FiOS 940/880, with TV and phone. I just bought a Ubiquiti Edgerouter 4 to use as my main router for the house and I'll have at some point...
View ArticleBattery backup for G3100?
I just got the latest Verizon Router the G3100, does it have a battery backup or can I get one?
View ArticleFios Parental Control rule disappeared
I set up a parental control rule to block wifi access during certain times on one device.The rule is working.However, when I go to the router portal to change or remove it, there are no rules listed....
View ArticleFiOS ONT & G3100 Networking Assistance w/ a MoCA Adapter and TiVos
House is 18 years old, long cable runs to rooms on 3 floors, cannot confirm if they are Cat 6. Used to be a DirecTV customer.Here's how the ONT is connected to the G3100:ONT in the basement receiving...
View ArticleRouter
When you are setting up your own router should you disconnect the coaxial cable phone to Verizon router.
View Article